D.O.A. Policy and Guarantee : We will replace with fish of equal or better quality, or refund, but unfortunately we can not refund transport costs. We need a picture of the fish in the bag unopened, someone to be available to sign and receive, contact us immediately by email betta_thailand@yahoo.co.uk, or phone: 00 + 66 (0) 815 964 719 or 00 + 44 (0) 1865 516 484 or 00 + 44 (0) 784 325 9986.
Anything contrary to these instructions will make this guarantee null and void.